New Computer Setup
We set up new Windows PCs and Macs properly from day one, including updates, security, email, printers, software, data transfer and sensible privacy settings.
Computers should make life easier. When they do not, we provide clear advice and dependable support for PCs, Macs and the devices connected to them.
Whether your computer is slow, damaged, infected or simply needs setting up properly, we provide friendly support for homes and businesses.
We take time to understand what you need, explain the options clearly and recommend the most sensible solution. That might mean a repair, a cost-effective upgrade or honest advice that it is time to replace the device.

One friendly team for the everyday technology around your home or business.
Windows PCs & laptops
Macs & MacBooks
Microsoft Surface devices
Tablets & mobile devices
Printers, scanners & accessories
External drives & storage
Home & business equipment
Clear answers, careful work and no unnecessary jargon.
We set up new Windows PCs and Macs properly from day one, including updates, security, email, printers, software, data transfer and sensible privacy settings.
Slow, noisy or unreliable computer? We diagnose faults, replace failed components and recommend practical upgrades such as memory or faster storage.
We provide friendly help with operating systems, applications, drivers, crashes, error messages and the everyday problems that interrupt your work.
Setup and support for Microsoft 365, Office and Outlook, including email configuration, activation, profiles, calendars, contacts and performance issues.
We remove viruses, malware and unwanted software, repair the damage where possible and put sensible protection in place to help prevent it happening again.
We help you choose and source the right computer for your needs and budget—without confusing specifications, unnecessary extras or sales pressure.
Support for printers, scanners, tablets, external drives, docks, webcams and other hardware, including setup, connection and troubleshooting.
We can transfer files and settings to a new computer, securely erase an old device, check performance and identify problems before they become failures.
Not every computer needs replacing—and not every repair is good value. We assess the age, condition, performance and likely cost, then explain the choices in plain English.
When a replacement makes more sense, we can recommend and procure an appropriate PC or Mac, set it up and transfer your data so it is ready to use.
01Assess the problem
02Explain your options
03Complete the agreed work
Many software, email and performance problems can be fixed securely online. For hardware, installations and hands-on work, we can arrange an onsite appointment.
From a one-off repair to ongoing help for all your devices, speak to a real person and get straightforward advice.