Responsive IT Helpdesk
Friendly support for Windows, Macs, Microsoft 365, Outlook, software, printers, passwords and everyday user issues—by phone, email or secure remote access.
Managed IT Support
Your complete IT department—without the overhead.
Reliable systems, responsive user support and proactive management from a friendly London-based IT team.
Business IT support
We take care of IT, so you can take care of business.
MyNerd provides fully managed business IT support for organisations that need experienced IT expertise without employing an entire in-house department.
From everyday user questions to devices, networks, cloud services, security and suppliers, we keep everything working together. We can become your complete IT department or work alongside your existing team.
6 minsAverage response time
25+ yearsIT experience
400+Businesses supported
15K+Support calls handled
Everything managed
One team for your entire business IT.
Support, security, monitoring and planning brought together as one dependable service.
Complete Device Management
PC, Mac and laptop inventory, setup, asset tagging, encryption, policies, warranties, secure wiping and replacement planning from one organised system.
RMM & Proactive Maintenance
Remote monitoring and management helps us spot storage, performance, update and hardware problems before they become disruptive failures.
Endpoint Security
Business-grade protection, advanced threat detection, encryption, security alerts, firewalls, multi-factor authentication and managed patching.
Microsoft 365 & Google Workspace
Accounts, licences, email, Teams, SharePoint, OneDrive, Gmail, permissions, migrations, collaboration, security and cloud backup.
Networks, WiFi & Servers
Managed routers, firewalls, switches, WiFi, servers, storage, VPNs and connectivity for a secure, dependable working environment.
Backup & Business Continuity
Monitored computer, server and cloud backups, recovery testing, ransomware-resilient options and practical continuity planning.
Hardware & Procurement
Dell, HP and other business hardware, servers, network equipment and accessories—recommended, purchased, configured and deployed.
Proactive RMM
Quietly watching over your business.
Our Remote Monitoring and Management tools check the health, security and performance of managed PCs and essential equipment. We can resolve many issues before users even notice them.
Talk to an IT expert →✓All systems monitoredDevices, security, updates and backups
PCs & MacsHealthyEndpointsProtectedPatchesUp to dateBackupsChecked
People first
A helpdesk your users will actually want to call.
Your staff speak to real engineers who explain things clearly, take ownership and keep them updated. We support remote, hybrid and office-based teams by phone, email, secure remote access and onsite visits.
01Speak to a real engineer
02Clear updates and ownership
03Remote and onsite support
New starters
Devices, accounts, email, applications and access prepared before their first day.
Secure leavers
Access removed, company data protected and equipment prepared for its next user.
Managed users
Permissions, licences, devices and support kept organised as your team changes.
Vendor management
One call—not five suppliers.
We coordinate internet providers, software companies, cloud services, hardware manufacturers, printers, backup providers and other IT suppliers on your behalf.
We take ownership, follow up and translate technical conversations into straightforward business language.
Internet & telephone providersCloud & software suppliersHardware manufacturersSecurity & backup providersPrinter & copier companiesThird-party IT consultants
Platforms & partners
Business IT from trusted names.
We support and manage familiar business platforms, hardware and networking from leading providers.
▦MicrosoftPartner
GGoogleWorkspace
DELLDellTechnologies
hpHPBusiness hardware
CISCOCiscoNetworking
NNETGEARBusiness
Built around your business
Everything you need. Nothing you don’t.
We begin by understanding your users, equipment, working practices and priorities, then shape a managed service around the way your organisation works.
✓ User IT support✓ Managed PCs & Macs✓ RMM monitoring✓ Endpoint security✓ Microsoft 365 administration✓ Network equipment✓ Backup monitoring✓ Onsite engineering✓ Vendor management✓ IT documentation✓ New starters & leavers✓ Planning & reviews
Your IT departmentDependable support today.
Dependable support today.
Better IT for tomorrow.
Let MyNerd manage your business IT while you focus on your customers, your team and your growth.